Peace of mind is always at hand.
Rez-One properties provide a balance of privacy and community. They maximize exposure to light. They facilitate Internet connectivity. And they aim to provide students with a stable sense of “home away from home.”
We invite you to fully explore this site to learn about us and the living opportunity that we provide for students in the Waterloo area. You’ll see that our dedication to individual success is demonstrated by every detail of our student accommodations.
Safe and Secure
Understanding that your son or daughter may be living away from home for the first time, security concerns are a natural priority. We built Preston House and Bridgeport House with the safety and security of our residents in mind. We invite you to check out the safety section of each of the House pages to see the details of the security measures that we have put in place.
What should residents do if they are not getting along with their roommates? We have a few different options for students and their roommates to consider before any final decisions are made. One option is roommate mediation. This is where all roommates in the situation sit down with their Leasing Representative to talk about what’s wrong, and to come up with possible solutions. After roommate mediation, if things are still not working out ideally, the roommates will discuss their issues with Property Manager. If no compromise can be reached, the students are welcome to go through the room change process, which includes a fee of $100.00.
What if something happens in my students’ room like a busted pipe, etc.? There is a proper procedure that must be followed in order to ensure that your students room issues be taken care of. Students can place order for a repair in their room by emailing the Property Manager of the House and the requests are sent directly to the maintenance staff. They will proceed to take the correct precautions to assess and repair the problem.
Can students request their roommate? The housing office tries to place students who have requested each other as roommates together when possible. The housing office will contact the student with the earliest date to determine if they would like to live with their roommate request, or be placed in housing based on their areas of study.
How are students billed for housing? The $200 deposit are required and advance payment of last month housing charges are required upon lease signing. All payments are to be made to their respective Houses.
Can students have a computer in my suites and bedroom? Yes, they can. Each suite has an optional computer connection for each resident. Students need to bring a kit which will enable access to the network via an ethernet connection.
What do the room rates cover? Housing rates include hydro, gas, water, internet, standard maintenance service, on-site group study area and common areas, wi-fi (common amenity areas only), on-site laundry facility, furnishings, and site and security staff. Cable television is not included but can be connected by individual suites and tenants with local providers.
When can I move in? Move in schedules will be provided with the student’s welcome letter which will be emailed to you.
Can I move in early? Unfortunately we are unable to accommodate early move in requests.
My Student has a disability or medical condition and need special accommodation. Any student who needs an accommodation should notify the housing services office so that we can work with you regarding your room assignment. There are rooms designed for special needs accommodation. Medical conditions may require medical documentation. It is also recommended that you register with the Center for Students with Disabilities.
Can students change their room? Students can request a room transferring with their respective House’s Leasing Manager in-person or email.
I am an upperclassman. Do I have priority over underclassmen when assigning rooms? As early as October, priority room renewal selection is offered to returning students. This offers returning students the opportunity to select their suites and room first. At the end of renewal priority room selection rooms are offered on a first come first served basis to all students.
Can I request a specific roommate? Because students “book” their own room as part of the application process specific roommate arrangements can be performed by the student as part of the application and booking process. To better your chances of being assigned together roommates should apply for housing at the same time.
Do I have to move out all of my belongings when I leave for winter break? During winter break, House properties are open. This may be a good opportunity to have all refrigerators to be defrosted and emptied before leaving.
Are there beds in the rooms? Do I have to bring my own mattress? All rooms are furnished. Each student will have a bed with double-size mattress, desk with a chair, a night table, a private closet and a private washroom.
Can I have a pet? No pets are allowed in the House properties.
Is there parking available? Yes, limited parking are available onsite. A visitor parking will need to sign-in. Residents can purchase a parking space with the Property Management office.